2-1-1 Big Bend, Helpline 2-1-1

*Telephone counseling, suicide prevention and crisis intervention *Community information and referrals to more than 1,000 human service agencies and organizations in Big Bend area *Available 24/7, 365 days a year *Training programs for volunteer counselors held three times each year; interested parties call to receive more information

Services: 211 Systems, Comprehensive Information and Referral, General Crisis Intervention Hotlines, Suicide Prevention Hotlines, Volunteer Training

2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

AHCA, FloridaHealthFinder.gov

*Updated information on AHCA licensed health care providers: health plans, hospitals, hospice providers, assisted living, nursing homes, physicians, prescription drug prices *Can call or search web site by type, name, county or general zip code area *Status of license of health care providers and agencies available *Report Medicaid fraud if found *Can file a complaint against a health care facility

Services: Consumer Complaints, Consumer Education, Consumer Fraud Reporting, Health Care Referrals, Hospice Care, Hospitals, Medicaid, Medicaid Fraud Reporting, Nursing Facilities

American Red Cross, Virtual Family Assistance Center (VFAC)

*Program targets family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally *Website offers primarily information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information.

Services: Bereavement Counseling, Disaster Management Organizations, Disaster Relief Services, Disaster Service Centers/Hotlines

Apalachee Center, Crisis Counseling Walk-In Center

COVID Update: Services available on-site or through telehealth.

Services: General Counseling Services, In Person Crisis Intervention, Mental Health Screening, Outpatient Mental Health Facilities, Suicide Counseling

Apalachee Center, Mobile Response Team

COVID Update: screening conducted on everyone prior to entering facility *Takes calls from anyone in a mental health or substance abuse crisis or their family/friends *Takes calls from family/friends of a child or teen with serious behavioral/emotional issues *Serves as a crisis line, will do evaluations/assessments over the phone, and will go out to a person's home when the situation warrants *At times may accompany law enforcement in a potential Baker Act situation *Available 24/7 at no charge

Services: Assessment for Substance Use Disorders, General Crisis Intervention Hotlines, In Person Crisis Intervention, Mental Health Screening, Suicide Counseling

Bereaved Parents of the USA

*National self-help group for grieving parents, siblings or grandparents who have experienced the death of a child, regardless of the child's age or the circumstances of the death *Chapters with support groups throughout the country, currently three in Florida *Call or go to web site to find closest chapter, brochures, articles, newsletters and other resources

Services: Bereavement Counseling, General Bereavement Support Groups

Big Bend Hospice, Grief and Loss Program

*Services for families and individuals who have experienced death of loved one: individual counseling and group grief support, whether the death was natural, accidental, suicide, or homicide *Remembrance and Memorial events hosted: "Hope for the Holidays" sessions; "Family Feast of Remembrance" in November and Family Holiday session in December.

Services: Bereavement Counseling, General Bereavement Support Groups, Holiday Programs, Terminal Illness Counseling, Volunteer Opportunities

Big Bend Hospice, Hospice Community and Inpatient Care

*Care for individuals with life limiting illness; comfort to families and emotional support to anyone experiencing or who has experienced death of a loved one *Care for patient and family as a unit; psychological, spiritual, and practical support to family and patient *Medical care to keep patient at home and help to live fully and comfortably; instruction to family on care of patient *Pain and symptom management *Grief support program open to community; support program for children and teens *Music therapy *Inpatient medical care provided in Hospice House *Trained volunteers provide respite care, companionship, transportation to medical appointments, errands, household chores or reading to client *Early planning for end of life care with certified health care facilitators that allows a person to make decisions before needed *Volunteer support

Services: Advance Medical Directives, Bereavement Counseling, General Bereavement Support Groups, Hospice Care, Terminal Illness Counseling, Volunteer Opportunities

Big Bend Hospice, The Caring Tree Program

*Helps young people grieving the death of a loved one; loss does not have to be recent for youth to benefit *Outreach providing limited number of school-based grief support groups, monthly Children and Teen Nights at Big Bend Hospice, and two annual youth bereavement camps: Camp Woe-Be-Gone, one day camp for youth ages 6-12 held each spring; Teen Woe-Be-Gone, held each fall, one day retreat to meet the special needs of grieving teens ages 13-18; grief education and training *All services available for Leon County; limited services available for Gadsden, Franklin, Jefferson, Liberty, Madison, Taylor, and Wakulla Counties youth

Services: Bereavement Counseling, Camps, General Bereavement Support Groups, Terminal Illness Counseling, Volunteer Opportunities