2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

AIDS Care and Education (ACE) Program

*AIDS Care and Education (ACE) Program provides wraparound services to HIV/AIDS patients Comprehensive Care Facility is a full-service medical clinic at the Lutheran Social Services headquarters *Medical Case Management and quality medical care including medication and therapeutic intervention; Physician Appointments and a Full-Service Pharmacy *Psychiatric Services and Peer-led and Clinician-based Support Groups, classes for life-coping strategies & skills *Financial Management & Housing Assistance along with assistance applying for benefits *Community Food Pantry *HIV & STD Testing with on-site lab work *PEP and PrEP Services offered from onsite clinic partner CAN Community Health

Services: AIDS Drug Assistance Programs, AIDS/HIV Clinics, AIDS/HIV Prevention Counseling, Case/Care Management, Confidential HIV Testing, General Counseling Services, HIV Post-Exposure Prophylaxis Medication, HIV Pre-Exposure Prophylaxis Medication, Housing Search Assistance, Life Skills Education

AIDS Help of Monroe County

*Confidential, rapid HIV testing at locations throughout Monroe County; call for address of nearest facility, house call HIV tests available *Counseling, referral, and support services for HIV-infected residents of Monroe County *Medical case management, Intensive RN case management with three levels of care, Health Care case management (2 days a week at the clinic) *Clients are referred from the Monroe County Health Department and from the local Guidance Care Clinic, as well as from HIV testing and self referrals *HOPWA housing assistance available with a prioritized wait list of 387 people, assistance based on income and need *Vouchers for nutrition, supplements, and alternative medical care available *Third-party verification/documentation of financial information, HIV status, Mental Health and Substance Abuse or Dual Diagnosis, homelessness, as well as disability.

Services: Case/Care Management, Confidential HIV Testing, General Counseling Services, Health Care Referrals, Health Insurance/Dental Coverage, Housing Search Assistance, Rapid HIV Tests

Apalachee Center, Bradley REACH

*A virtual psychiatric program using telemental health for adolescents aged 13-18 in need of family therapy, individual therapy, group therapy and psychiatric care including medication management; where teens can improve coping skills, reduce or eliminate self-harming behaviors, manage the symptoms of anxiety and depression, avoid inpatient hospitalization, or use the program as a step-down for patients leaving inpatient care if they require continuing support: average treatment lasts three to four weeks *Includes an Intensive Outpatient Program (IOP) consisting of two different sessions (morning or afternoon) occurring five days a week for three hours each; designed for teenagers who may need more intensive support than weekly outpatient services, though do not need the intensity of hospital level of care; teens appropriate for the IOP level of care are typically still able to attend school, but may be struggling with emotional, behavioral, family, or peer relationship issues *Fees vary, accepts Florida Blue, Sunshine, and Medicaid, and can do single case agreements with most commercial insurances; for Panhandle residents there is managing entity funding to cover clients who are uninsured, underinsured, or denied by insurance cfdd

Services: Adolescent/Youth Counseling, Family Counseling, General Counseling Services, Group Counseling, Medication Information/Management, Telemental Health

Apalachee Center, Crisis Counseling Walk-In Center

*Free of charge walk-in center for persons who are in need of crisis counseling but do not need inpatient level of care where individuals may be seen up to three times while waiting for an outpatient appointment with any counselor in the community *Main entrance is in the back of building B; department of the Central Receiving Facility (AKA Evaluations/Admissions)

Services: General Counseling Services, In Person Crisis Intervention, Outpatient Mental Health Facilities, Suicide Counseling

Apalachee Center, FL Assertive Community Treatment (FACT)

*Comprehensive community-based treatment program in Leon County residents ONLY for persons with severe and persistent mental illnesses, significant functional impairments, and/or history of frequent hospitalizations, substance abuse, and inability to meet basic needs * Uses the P.

Services: Comprehensive Outpatient Substance Use Disorder Treatment, Home Based Mental Health Services, Psychiatric Case Management, Psychiatric Medication Services, Vocational Rehabilitation

Apalachee Center, Gadsden County Clinic

*Outpatient and In-patient mental health services for Gadsden County residents including primary care, mental health evaluations, case management, medication management, psychosocial rehabilitation and psychiatric assessments for individuals, families and groups ages 6 through adults *Fees depend on patient needs and services; accepts most insurances, Medicaid, Medicare, and has an income based sliding scale for those who are uninsured

Services: Case/Care Management, General Counseling Services, Medicaid, Medicare, Mental Health Screening, Outpatient Mental Health Facilities, Psychiatric Day Treatment, Psychiatric Medication Services, Residential Mental Health Treatment Facilities

Apalachee Center, Liberty County Clinic

*Outpatient mental health services for Liberty County residents including primary care, mental health evaluations, case management, medication management, psychosocial rehabilitation and psychiatric assessments for individuals, families and groups ages 6 through adults *Fees depend on patient needs and services; accepts most insurances, Medicaid, Medicare, and has an income based sliding scale for those who are uninsured

Services: Case/Care Management, General Counseling Services, Medicaid, Medicare, Mental Health Screening, Outpatient Mental Health Facilities, Psychiatric Day Treatment, Psychiatric Medication Services

Apalachee Center, Madison County Clinic

*Outpatient mental health services for Madison County residents including primary care, mental health evaluations, case management, medication management, psychosocial rehabilitation and psychiatric assessments for individuals, families and groups ages 6 through adults *Fees depend on patient needs and services; accepts most insurances, Medicaid, Medicare, and has an income based sliding scale for those who are uninsured

Services: Adolescent/Youth Counseling, Case/Care Management, General Counseling Services, Medicaid, Medicare, Mental Health Screening, Outpatient Mental Health Facilities, Psychiatric Medication Services

Apalachee Center, Mobile Response Team (MRT)

*The Mobile Response Team (MRT) operates a 24/7 crisis hotline and provides services for people of any age in a mental health or substance abuse crisis; A feature of their service is in-person response to calls about mental health crisis; the MRT responds to all 8 counties in the Big Bend region but will have limited response depending on staffing resources; If the MRT cannot respond in person, they might offer video conferencing to the caller *The MRT aims to dispatch two counselors if they are available; they only respond to callers with one counselor if the individual is an existing Apalachee Center client that the MRT is familiar with; all other responses will be with two counselors or with law enforcement accompaniment if there is concern for safety in the home environment *After sunset and before sunrise, the MRT does not provide in-person crisis response unless requested by law enforcement or a public safety access point; They only provide in-person crisis response during business hours (8AM-5PM) *The MRT serves to reduce psychiatric hospitalization but will Baker Act or Marchman Act individuals if necessary; If a Baker Act or Marchman Act is necessary, then law enforcement will become involved; the MRT does not respond to calls where a suicide attempt has been initiated or where the crisis person is deemed at risk of harming others; They will recommend or will help contact CDA so EMS or law enforcement can dispatch to the home for the individual that has attempted suicide and needs medical attention

Services: Crisis Intervention, Involuntary Psychiatric Intervention, Mental Health Screening, Psychiatric Mobile Response Teams, Telemental Health