DCF, Client Relations, Circuit 9

*Client Relations Coordinators (CRC's) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *DCF services that CRC's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CRC is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s).

Services: Consumer Complaints

DCF, Customer Support Liaison, Circuit 14

*Customer Support Liaisons (CSL) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *DCF services that CSL's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CSL is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s).

Services: Consumer Complaints

DCF, Customer Support Liaison, Circuit 17

*Customer Support Liaison (CSL's) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *DCF services that CSL's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CSL is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s).

Services: Consumer Complaints

DCF, Customer Support Liaisons (CSL), Circuit 11, 16

*Customer Support Liaisons (CSL) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *DCF services that CSL's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CSL is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s).

Services: Consumer Complaints

Disability Rights Florida

*Statewide designated protection and advocacy system for individuals with disabilities in the State of Florida *Information and referrals *Investigates complaints of abuse, neglect and rights violations *Negotiation and mediation support *Equal access to public and private venues *Does not cover anything that is not DIRECTLY RELATED to an individual's disability *Helps with assistive technology *Call or go on line for intake *Serves the entire state of Florida

Services: Advocacy, Assistive Technology Equipment, Consumer Complaints, Disability Rights Groups, Representative Payee Services, Specialized Information and Referral

Doctors Memorial Hospital

*Partnered with Tallahassee Memorial Healthcare *Serves primarily Taylor and Madison County residents providing 48 beds, comprehensive diagnosis, treatment, imaging and lab services, emergency room services, cardiopulmonary, nursing, physical therapy, surgical services *Persons from any county will be offered service in the emergency room *Participates with Medicare, Medicaid, Tricare, and other government-sponsored programs; accepts most major insurances *For uninsured patients, TMH provides medically-necessary services to patients without regard to their ability to pay, uninsured patients may receive a discount, patients may also be eligible for financial assistance or may qualify for a government-sponsored program like Medicaid; Please contact Patient Financial Services with any questions *Family medicine clinics in Perry, Mayo, and Steinhatchee

Services: Community Clinics, Emergency Room Care, General Medical Care, Hospitals

Empower U Community Health Center

*Primary medical care for adults and children, LGBTQ persons, and HIV+ persons *Women's healthcare and prenatal care for pregnant women; family planning; immunizations, case management, dental care; mental health and/or substance abuse counseling available *Free confidential HIV/AIDS rapid testing on-site and by a mobile unit when available; screening for STD and HEP-C; PrEP; condom distribution; Ryan White services, HOPWA, case management, peer support in which HIV+ persons assist others in navigating the system *Empowerment Project focuses on youth and young gay/bisexual males (ages 18-29) and includes social events, risk reduction education and counseling

Services: AIDS/HIV Prevention Counseling, Case/Care Management, Community Clinics, Confidential HIV Testing, HIV Pre-Exposure Prophylaxis Medication, Housing Search Assistance, LGBTQ2+ Support Groups, Outpatient Mental Health Facilities, Peer Counseling, Prenatal Care, Rapid HIV Tests, Substance Use Disorder Counseling

Evara Health, St Petersburg

*Free pregnancy testing, PEPW for pregnant women planning to get prenatal care there, family planning *Pregnant women who do not qualify for Medicaid will be offered a sliding scale fee *Confidential HIV testing *Dental care

Services: Birth Control, Community Clinics, Confidential HIV Testing, Medicaid, Pregnancy Testing, Prenatal Care

FL DOH, Alachua, HIV/AIDS Services

*HIV anonymous, confidential, and rapid testing, and STD testing *Available for HIV+ persons meeting income criteria: medication assistance (ADAP); HIV treatment clinic with specialized AIDS medical personnel; Ryan White HIV case management *PrEP (pre-exposure prophylaxis) offered for people who do not have HIV but are at risk *Additional clinics: Alachua, 15530 NW Hwy 441, Ste 10030, 32615; Gainesville Southwest Clinic, 816 SW 64th Terr, 326027

Services: AIDS Drug Assistance Programs, AIDS/HIV Clinics, Anonymous HIV Testing, Case/Care Management, Community Clinics, Confidential HIV Testing, HIV Pre-Exposure Prophylaxis Medication, Sexually Transmitted Disease Screening

FL DOH, Baker, HIV/AIDS Services

*Confidential and anonymous HIV testing, STD testing *Medical personnel from Jacksonville provide HIV treatment at the Baker DOH for persons desiring to be treated there *HIV case management, ADAP

Services: AIDS Drug Assistance Programs, Anonymous HIV Testing, Case/Care Management, Community Clinics, Confidential HIV Testing, Sexually Transmitted Disease Screening