2-1-1 Tampa Bay Cares, Inc

*24 hour telephone crisis counseling, information and referral to community resources for Pinellas and Hernando Counties *May call or text zip code to 898211

2-1-1, United Way of Volusia & Flagler

*Comprehensive Information and referral hotline staffed by certified specialists for residents of Volusia and Flagler Counties

ACORN Dental Clinic, Alachua County Organization for Rural Needs, Inc

*Pediatric and adult dentistry for north central Florida *Low cost, sliding scale payments available

Services: Community Clinics, Dental Care

ADA National Information Line

*ADA Information Line, division of the US Department of Justice, provides information about the Americans With Disabilities Act (ADA) for businesses, state and local governments, or individuals about general or specific ADA requirements and standards *Offers free ADA materials and information about filing a complaint *Calls are confidential

Services: Accessibility Related Standards/Legislation Compliance, ADA Implementation Assistance, Consumer Complaints

Aging with Dignity, Five Wishes

*Offers a living will that allows an individual to decide how medical affairs are to be handled should client become seriously ill and cannot make such decisions *Covers who makes care decisions, the medical treatment that can be performed, how comfortable an individual should be made, how client wants to be treated, and what client wants loved ones to know *Other Publications: Family Conversation Guide booklet for talking with a loved one about end of life wishes, Resources for Health Care Providers booklet

Services: Advance Medical Directives

AHCA, Complaint and Information Call Center

*Maintains complaint and information call center where anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud can call the toll-free number for assistance

Services: Consumer Complaints, Consumer Fraud Reporting, Medicaid, Medicaid Fraud Reporting

AHCA, FloridaHealthFinder.gov

*Updated information on AHCA licensed health care providers: health plans, hospitals, hospice providers, assisted living, nursing homes, physicians, prescription drug prices *Can call or search web site by type, name, county or general zip code area *Status of license of health care providers and agencies available

Services: Health Care Referrals, Hospice Care, Hospitals, Medicaid, Nursing Facilities

AHCA, Florida Rx Drug Price Finder

*Pricing information for the 300 most commonly used prescription drugs in Florida updated monthly as reported; the price an uninsured consumer, with no discount or supplemental plan, would normally pay *Can call or use website to search by county, city, and medication

Services: Prescription Expense Assistance

AHCA, Medicaid Helpline

*For persons who have straight Medicaid (Not a Managed Medical Assistance MMA Plan), who have Medicaid Share of Cost (aka Medically Needy), or who have the Medicaid Family Planning Waiver, can provide information on services covered and give referrals to health care providers in their area who will accept their form of Medicaid *Will take complaints and help try to resolve issues from persons who have straight Medicaid or Medicaid Share of Cost *Provides general information about Medicaid; does not determine eligibility

Services: Medicaid

AHCA, Medicaid Managed Care Helpline

*Assists new Medicaid recipients in enrolling in a Managed Medical Assistance (MMA) plan, formerly known as a Medicaid HMO, as well as Long-Term Care (LTC) *Assists Medicaid recipients who are already enrolled in a Managed Medical Assistance (MMA) plan to change to a different plan if needed or desired *Almost all Medicaid members receive their health care services through a managed care plan.

Services: Medicaid