DCF, Client Relations

Address

2415 N Monroe St, Ste 400
Tallahassee, FL 32303

(850) 717-4199

https://www.myflfamilies.com/contact-us

AKA:

CRC

Description:

*Client Relations Coordinators (CRC's) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families
*Client inquiries assessed when persons call the main number and are routed to the corresponding team
*DCF services that CRC's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services
*Generally, contacting a CRC is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s)
*For additional questions, callers can contact the ACCESS Customer Call Center or check their ACCESS portal on website; Virtual Chat Assistant available online by clicking on !€œAsk Us!€ on the bottom right corner of page; Online Ticketing System allows persons to set appointments or get an e-ticket for in-person DCF Community Partner offices https://myflfamiliesappt.cxmflow.com/

Intake Process:

Call

Program Fees:

None

Languages:

English, Spanish or Translator

Eligibility:

Anyone

Is Shelter?

No

Related Resource

Date of Official Change:

April 18, 2024

Address Listings

Physical (Primary)

2415 N Monroe St, Ste 400
Tallahassee, FL 32303

Mailing

2415 N Monroe St, Ste 400
Tallahassee, FL 32303

Contacts

Phone Numbers

1. Main Number

(850) 717-4199

Legal Status:

Government, State

Description

*Client Relations Coordinators (CRC's) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *Client inquiries assessed when persons call the main number and are routed to the corresponding team *DCF services that CRC's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CRC is used as a last recourse when a consumer has *Online Ticketing System allows persons to set appointments or get an e-ticket for in-person DCF Community Partner offices https://myflfamiliesappt.cxmflow.com/

Hours

8AM-5PM, M-F

Required Documents

Call

Eligibility

Anyone

Fees

None

Intake Procedure

Call

Languages

English, Spanish or Interpreter

Service Area

All Florida

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

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